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FAQs & ADVICE

ABOUT OUR APPOINTMENTS

Accepting new and existing NHS patients

Eye Examinations – What Are Your Options?

Since May 2022, opticians across the UK have returned to normal practice following the COVID green phase. While social distancing is no longer required, eye examinations still involve close contact. To give patients more choice, we offer enhanced, contact-free options alongside the standard NHS test.

NHS Eye Test (Free)

If you are eligible, you are entitled to a free NHS eye test.

 

What to expect:

  • A basic eye examination

  • No digital imaging or scans

  • Requires close-contact testing

  • Available only within NHS recall periods (typically every 2 years)

 

Important:

  • You must bring proof of eligibility (ID + benefits if applicable)

  • You must know the date of your last eye test

  • If you are not due, you may need to pay privately

 

Enhanced Eye Examination

Designed for a more thorough and comfortable experience.

 

Includes:

  • Advanced retinal imaging (Optomap)

  • Up to 85% of the retina captured in one scan

  • No close contact required

 

Pricing:

  • £85 standard

  • £50 upgrade (NHS patients)

  • £20 for under 18s

Enhanced Eye Exam + OCT Scan

 Our most advanced examination.

 

Includes everything above plus:

  • 3D OCT scan (detailed cross-section of the retina)

  • Helps detect conditions like macular degeneration earlier

 

Pricing:

  • £85 standard

  • £70 upgrade (NHS patients)

  • £40 for under 18s

 

Eye Care Plan (£6.50/month)

 A popular option for patients who want ongoing care and better value.

 

Benefits:

  • All enhanced tests and scans included when needed

  • No extra charges for repeat visits or monitoring

  • Seen whenever clinically necessary (not restricted by NHS rules)

  • Priority appointments

Discounts:

  • 10% off glasses (15% for NHS patients)

  • 10% off sunglasses & accessories

Optional: Contact Lens Care (+£3.75/month)

Covers all aftercare and check-ups.

NHS Patients – Common Questions

 

I want the free test – can I still have it?

 Yes — as long as you meet NHS eligibility and are within your recall period.

 

What if I have a problem but I’m not due a test?

Options include:

  • Private appointment with us

  • GP or eye casualty

  • Local opticians offering emergency services (e.g. PEARS)

 

 If you’re on the Eye Care Plan, we can see you as often as needed at no extra cost.

 

What if something needs monitoring?

NHS does not cover follow-ups or scans within the recall period.

 

Options:

  • Pay per scan (£40)

  • Hospital referral

  • Join the Eye Care Plan (covers everything)

Children’s NHS Eye Tests

  • Free of charge

  • Optomap Retinal Imaging £20 (optional)

  • Under 16: typically every 12 months

  • Ages 16–18 (in full-time education): every 2 years

Simple Summary

  • NHS Test → Free, basic, close-contact, limited eligibility

  • Enhanced Test → More detailed, contact-free, better technology

  • Eye Care Plan → Best value for ongoing care, flexibility, and peace of mind

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